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Corporate Blogging

Should your business be blogging?

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If you are a business owner, or work for a company that is thinking about blogging then read this excellent post by notable blogging guru and all around smart guy Dave Taylor:

Finally, your bonus question is when to start blogging for your business, and I would say that the best answer is start writing your business blog entries immediately. It doesn’t really matter if you’ve been in business for six months or aren’t opening the doors for another eight weeks: your blog is a way to get noticed, to gain visibility, to engage your current and future customers and to participate in the ongoing discussion in your industry. If you’re trying to gain visibility for both yourself and your business, why wouldn’t you get started as soon as possible?

You really should read the whole thing.

More on The Blog Council

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I completely understand why so many bloggers like Dave Taylor, Robert Scoble, Brian Solis and so many others are skeptical of the new corporate Blog Council.  Corporations do not have a good track record overall of understanding or playing well with the blogosphere. Not to mention the aforementioned and thousands of others have been giving these large corporations free advice for years . Advice which has largely fallen on deaf ears.

Which brings me back to what I keep telling my blogger friends over and over; most people, smart people including the people who make decisions at these large corporations have no idea what a blog is let alone how the blogosphere works. For as long as people like Dave Winer, Jason Calacanis, Robert Scoble, Shel Israel, and so many others have been talking about this media revolution the general public at large and the business community (including big media) are just starting to listen. 

I take the formation of this group as a sign that these particular companies are finally ready to listen. They want to do it in a way that makes them feel comfortable and safe.  That’s fine.  I say the blogosphere should give this group a chance to succeed. Instead of mocking their formation, let’s offer advice and help them succeed. We all (bloggers, corporations, consumers and advertisers) will benefit from it if they do. If and when they fail there will be plenty of time to jump on the band wagon and pummel the man.

Corporate Bloggers Form Blog Council Organization

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Just announced this morning:

CORPORATE BLOGGERS LAUNCH THE “BLOG COUNCIL” ORGANIZATION

Top Executives from 12 Global Brands Form Private Community to Develop Best Practices, Measurement, and Idea-Sharing

CHICAGO, December 6, 2007 — The Blog Council, a professional community of top global brands dedicated to promoting best practices in corporate blogging, officially launched today. Founding members include the leading companies from a diverse range of business sectors: AccuQuote, Cisco Systems, The Coca-Cola Company, Dell, Gemstar-TV Guide, General Motors, Kaiser Permanente, Microsoft, Nokia, SAP, and Wells Fargo.

The Blog Council exists as a forum for executives to meet one another in a private, vendor-free environment and share tactics, offer advice based on past experience, and develop standards-based best practices as a model for other corporate blogs.

The CEO of the organization is Andy Sernovitz; Founder and President Emeritus, of the Word of Mouth Marketing Association. Andy literally wrote the book on Word of Mouth Marketing and has his own blog Damn I wish I’d have Thought of That.

This is a very good development for corporate bloggers, the companies they work for and the blogosphere in general. Corporate bloggers do have their own unique issues to deal with and do need a “vendor free” environment to discuss them. This will undoubtedly raise awareness in other large companies who haven’t yet figured out the blogosphere or fail to take it seriously. As for the blogosphere in general the formation of a group like adds another stamp of credibility that corporations, advertisers and the MSM will take note of.

Here is wishing the Blog Council many years of success.

**Update**

Several folks have posted opinions on this now. Techmeme is tracking the conversation here, here and here. Lionel Menchaca explains why Dell is involved:

It’s also not about control. For me at least, that has been decided—companies don’t control the message, customers do. I hope that Dell (and other companies in the council that have made the leap into digital media) can work together to move companies past the false notion that we are still in control. I’ve talked to folks from other large companies and that reality scares the heck out of them.

later he says:

Good corporate blogs force companies to look at things from a customer’s point of view. That’s why I want more large corporations to blog, and I want them to do it the right way.

That is exactly the kind of attitude corporations need to succeed in today’s new media world.

Duncan Riley doesn’t care much for the name but is willing to give the group a chance.

My friend Dave Taylor is much less optimistic:

My translation: “we’re all clueless, but don’t want anyone to realize just how unplugged our organizations have become from the world of “marketing 2.0″, so we created a club so our ignorance can be shielded from public eyes.” Alright, that’s probably a bit harsh, I admit, but having helped organize the terrific Blogworld Expo last month in Las Vegas, why weren’t these companies there?

ahhhem; Dave a couple of them were. Namely SAP, Cisco, and Microsoft.

More opinions, advice, and consternation at Read/WriteWeb, Mashable, and Scobleizer.

Web 2.0 in the Enterprise

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Dan Faber is leading the panel, and playing the role of CTO/CIO of a large company.  So he put on Ross to give the elevator pitch on why would he want to or leave … Ross of Socialtext replied if you don’t get it, you’re going to gone.

Matt of Google Enterprise Apps … second biggest money maker in Google (second to ads … now there is some secret sauce).  Makes the point that it’s probably already there and you just have to deal with.

Satish …Zimbra (sorry don’t know that product …) end users want to be just as productive with as web app as a desktop.  Make it easy and reduce cost for IT (less support … updates).

Cost and time savings is a common theme in the discussion.  Flexibility and power and ease of use.  Desktop to the Webtop.  People being able to work together in the way that works for them. It might all be different, but it all has to work.

Ross: “Doing your homework on MySpace is called cheating, at work it’s called collaboration” … Perfect.  At school we have to learn independently, then at work we have to learn how to learn and work together.  Maybe if homework was collaborative …

“If you take away the watercooler, you’ll only make people more thirsty.”  –Ross in reference to people surfing on MySpace during work.

GoogleApps before it could be rolled out to the world, all of Google had to use it.  Well, good.  Personally I like Gmail for domains, which rocks.  For other stuff… well I’ll keep trying.

For the the Microsoft shop … well?  Ross is making the point that you have to recognize that you can’t do it overnight.  I’ll have to get more info on the new suite that Ross is talking about that they did with Intel.

Dan asks Matthew … yeah GoogleApps doesn’t compete with MS Office … Matthew still uses MS Office apps … it’s a task by task basis.  Complementary not competitive.  Really to make it better, GoogleApps needs an MS Office syncing mechanism like Zoho does.

And what about offline … Satish thinks all the web apps will absolutely have to have an offline component within this year.  Yes!

Maybe my goal for next week is to try more of these apps.  Gotta stay ahead of the curve man!

 

AMA to host webinar with CEO's of WordPress, KnowNow, and Sphere

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If you are a CMO, VP/Director of Marketing or Corporate Communications then you should definitely tune in to this webinar hosted by the American Marketing Assocation February 13th.

Todd Rulon-Miller CEO of KnowNow, Toni Schneider CEO of Automattic (WordPress), and Tony Conrad CEO of Sphere will make up the panel. Marla Chupak will be moderating.

The panelists will be discussing corporate blog presence, monitoring the blogosphere and the ever mysterious RSS.

The webinar starts at 10 am PST February 13th.

AMA to host webinar with CEO’s of WordPress, KnowNow, and Sphere

Author:

If you are a CMO, VP/Director of Marketing or Corporate Communications then you should definitely tune in to this webinar hosted by the American Marketing Assocation February 13th.

Todd Rulon-Miller CEO of KnowNow, Toni Schneider CEO of Automattic (WordPress), and Tony Conrad CEO of Sphere will make up the panel. Marla Chupak will be moderating.

The panelists will be discussing corporate blog presence, monitoring the blogosphere and the ever mysterious RSS.

The webinar starts at 10 am PST February 13th.

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