I’ve learned that you can never go wrong by going to a Beth Kanter panel. The co-author of The Networked Nonprofit (I’m halfway through it on my iPad, and it’s terrific) has a gift for bringing out the audience’s shared wisdom and experience while keeping the panel conversation lively and valuable.

Not that panellists Danielle Brigida, social media outreach coordinator for the National Wildlife Federation, and Claire Williams, who leads social innovation at Twitter, needed any prodding. Each could have easily filled the hour with anecdotes, advice and recommendations. (Thanks to Williams, my new Twitter mantra is “WWKD: What Would Kanye Do?”)

Here are notes from Brigida’s and Williams’ presentations: